Game8 Privacy Policy — Protection of Your Personal Information
Updated: 2026 — This policy describes how game8 manages the personal information of users on our platform.
Game8 is committed to protecting the privacy of every user on our platform. This Privacy Policy explains what information we collect, how it is used, who can access it and your rights as a user. By using the game8 platform, you agree to the practices described in this policy.
What information does game8 collect from users?
Full name, phone number, email address, date of birth and password provided during registration. This information is required to verify your identity and manage your account.
Device type, operating system, phone model, screen resolution, browser version, and IP address. This data helps us ensure the platform runs smoothly on your device.
Records of deposit and withdrawal transactions in MYR, payment methods used (TNG, FPX, etc.) and the bank account number registered for withdrawals. Full card numbers are not stored.
Pages visited, session duration, games played, bets placed and interactions with buttons or menus. This data is used to improve the overall user experience.
How does the platform use your information?
Game8 uses collected information solely for purposes related to service delivery and improving the user experience. We do not sell, rent, or share users' personal data with third parties for marketing purposes without user consent.
- Account management: Verifying user identity, processing registrations, logins and two-factor authentication.
- Transaction processing: Processing deposits and withdrawals in MYR securely via the user's chosen payment method.
- Platform security: Detecting suspicious activity, preventing fraud and protecting user accounts from unauthorised access.
- Customer support: Resolving queries and complaints more efficiently based on account records and transaction history.
- Service improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve the platform's interface and navigation.
- Legal compliance: Maintaining records as required by law or directives from relevant authorities.
How is your data stored securely and when is it shared?
Data security and storage
Game8 protects all user data using industry-standard SSL encryption across all communications between your device and our servers. Data is stored on servers protected by strict access controls — only authorised staff may access users' personal information, and only when necessary for operational or customer support purposes.
We retain your personal information for as long as your account is active or as needed to provide our services. Once an account is closed at your request, your information will be deleted within a set timeframe unless the law requires us to retain it longer.
Third-party sharing
Game8 does not sell or rent users' personal data. We only share information under the following limited circumstances: (1) with approved payment providers to process MYR transactions; (2) with legal authorities when required by law or court order; (3) with third-party technical service providers bound by strict confidentiality agreements and solely for platform operation purposes.
What are your rights as a user regarding personal data?
Game8 users have the following rights regarding the personal information we hold. To submit any request, contact our support team by email: [email protected]
You have the right to request a copy of the personal information we hold about you. We will process your request within a reasonable timeframe and provide the information in a readable format.
If you find that the information we hold is inaccurate or outdated, you may request a correction. You can also update certain information directly through your account settings.
You may request the deletion of your account and personal information. Requests will be processed subject to legal retention requirements and the resolution of any outstanding transactions.
Privacy policy updates and how to contact us
Game8 reserves the right to update this Privacy Policy from time to time to reflect changes in practices or legal requirements. The latest version will always be displayed on this page with an updated date. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
For any questions, concerns, or requests regarding your data privacy, please contact the game8 support team: [email protected]. You may also refer to the FAQ for answers to the most frequently asked privacy questions.
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